Posted by a2g on November 10, 2020
While it’s natural to dread the discomfort of being evaluated, or indeed to do the evaluating, constructive feedback is vital to the ongoing development of employees, can bolster the employee-manager relationship, and provide guidance for recognition, rewards, and incentives, as well as course-corrections. That said, as helpful as they might be, it can still be […]
Posted by a2g on October 29, 2020
Whether you’re in service, retail, or just about any business, the holiday season usually means crunch time. While Black Friday stampedes are hopefully not going to be a thing this year, customer issues and complaints from other avenues might actually be higher than ever. Properly fielding and resolving these complaints can mean the difference between […]
Posted by a2g on October 14, 2020
The relationship between businesses and clients is ever-evolving. Now, more than ever, businesses are benefiting from the various ways of building and maintaining these client relationships, turning what may have otherwise been a one-time client into a lifelong one. From CRM to social media, new technology categories have made it easier than ever to stay […]
Posted by a2g on September 18, 2020
Showing employee appreciation and incentivizing employees is turning out to be a concept of tested certainty even in uncertain times. With many companies furloughing employees, working from home has been a great way to keep workers working and keep companies afloat, but it’s not without its own challenges. How do you incentivize, reward, and motivate […]
Posted by a2g on August 20, 2020
The current crisis has had devastating impacts on public health and business. And while the tragedy of this virus and its toll on individuals and families can’t be overstated, one thing about crisis that often goes overlooked is its revelatory powers. Whether it’s a mirror that shows us ourselves at our worst (panicking, hoarding toilet […]
Posted by a2g on August 17, 2020
In plenty of business situations these days, socializing isn’t just acceptable it’s often instrumental in driving business. With the popularization of social media as a marketing platform, reaching and socializing with clients is now faster and easier than ever. That said, socializing only works if it’s effectively implemented. When it’s done wrong, the consequences aren’t […]
Posted by a2g on August 12, 2020
Employees who feel excluded may be less invested in succeeding within your company, as well as the company’s success as a whole. Leaving out employees can create a toxic work culture with distrust, issues with morale, and lapses in productivity. Teambuilding, active inclusion, social activities, and other strategies are proven effective for keeping employees from […]
Posted by a2g on July 16, 2020
Customer Loyalty is the bread and butter of good business. Returning customers cost less to market to, buy more often, and spend more when they buy. Repeat customers are far from guaranteed, however, even if your product or service is top-notch. Customer loyalty will always take an active effort by brands to foster and maintain […]
Posted by a2g on June 25, 2020
Loyal clients are an incredible resource for businesses. Loyal clients are less expensive to reward than it is to successfully market to new clients. They also tend to buy more often and to spend more when they buy! Coming up with ways to appropriately reward loyal clients, however, can be difficult. You want something that […]
Posted by a2g on May 29, 2020
We’ve all seen lists of the best companies to work for, or articles about how company X and brand Y are the best places to work. But less often are we able to glean what exactly that perfect formula is for a “best place to work,” and, crucially, how it can be applied to our […]